HELP!

I Have Not Received My Password Via Email. What Can I Do?

Your password can be retrieved immediately via the lostpassword page using the email provided during signup so you don't have to wait for an email.

All passwords for instant access are emailed immediately. Passwords for flat mic purchases are sent within 48 hours. Both are sent via email. If you don't receive the email please check your spam blocking software. You can have the password sent again any time you wish by visiting this link: lostpassword.

I Do Not Live In The United States And Would Like To Download The Files.

AVS (Address Verification) is used on this website to prevent fraud. Unfortunately non U.S. cards do not support AVS. The $18 download access is ONLY available to paying members whose card supports AVS. If you are using a non U.S. card and would still like access to the files their are 2 options:

1 - purchase the individual CDs from this link.

2 - purchase a flat mic complete or flat mic kit from this link.

I 've purchased the flat mic but have not received my username/password via email. What Can I Do?

The flat mic includes free site membership. However, we must process these orders by hand and delivery of your password can take 24-48 hours ( usually same day ). Please allow an appropriate amount of time for us to process and verify your order. Once this is complete we will email your username and password. For instant access you must purchase the $18 site membership which is only available to U.S. or AVS enabled cardholders.

I Have To Download Each File One At A Time - This Takes FOREVER ... What To Do?

If you right click and download using your web browser to things will happen: 1 - you'll have to click each file one by one 2 - It's highly likely the wav file downloads will break due to it's size and you'll have to re-download the file.

We strongly advise using a download manager program.

Here's a nice freeware download manager:
http://www.freedownloadmanager.org/

Or you can try:

http://www.getright.com/

How Big Are The Files and What Kind Are They?

 This site offers files in 2 formats: MP3 and WAV. The MP3 Files on this site are typically 1 meg and are recorded at 128kbps resolution. The WAV files are uncompressed 16 bit wav files and are upwards of 50 meg. Due to the nature of the content of this site it is recommended that an MP3 be downloaded to check if the content is correct and that the WAV files be downloaded afterwards as they are quite sizable and take some time to download. WAV files are recommended actual calibration and diagnostics.

The MP3 files are provided as a 'preview' as MP3 compression alters the tonal characteristics of a file hence should not be used for alignment or calibration.

I can't download the media files!

This site allows downloading files to authorized members. You must provide the username and password you received when you signed up to this website. Also the account must be current with time remaining. We've tested this site using the latest Microsoft, Netscape, Opera and other major browsers.

DOWNLOAD TEST

Make sure you can DOWNLOAD this test media files:

Username: FREE
Password: SAMPLE
Low Speed Download
High Speed Download

If you are still having trouble downloading files please contact us with the following information:

Operating System
Browser Version

What Kind Of Support Do You Offer?

This site offers support by email only. Please do not phone our order line for support issues - they will simply ask you to send us an email.

Historically, in most cases, the errors you may be experiencing are caused by ISP and/or web browser issues beyond the scope of our support. For example many places of work and firewalls do not allow the downloading of MP3 and WAV files. Please check with your network staff or ISP before contacting us for support.

I'm logged in - How do I download media files?

Click on the media catalog link. You'll see category listings. Click on the category you're interested in. You'll see a listing of downloadable files.

To download a media file right click one of the following icons:

LOW SPEED Download
HIGH SPEED Download

and then left click :
'save as' or
'save target as' or
'save file as' or
'save link as' or
whatever method your browser and computer uses to download a link and save the movie to your computer. You *may* have to re-type your www.testaudio.com username and password the first time you do this.

Can I buy these media files on other formats?

We offer a full line of deliverable items. Click our products link for more information about other merchandise available from this website.

Do you have a file that does xyz?

Please contact us using our contact form with your request. We will add content as demand dictates.

But I only want one particular file. Do I still have to pay the full membership fee?

Yes. Access is provided on a site wide basis to all members.

Policies:

No refunds are offered for membership. All members should test using the test downloads found on this website. Downloading is NOT available for non site members. Use the test links at the top of this page for technical concerns.

Disclaimer:

This website offers self produced, rights owned, or rights managed content. The media offered on this website may contain various trademarks of the original media producer, distributor, or other indicia. www.testaudio.com has no affiliation with the trademark owners. Use of trademark in the media offered on this website does not imply an endorsement.

All files available on this website are offered "as is" and without any express or implied warranties. Any liability of www.testaudio.com  with respect to all files downloaded from this website is limited exclusively to refund of membership fees.

The user must assume the entire risk of using any part on this website.

No guarantee is made that items referenced by hyperlinks in any file on this website will remain available on the internet.

Accounts may be terminated for any reason without notice. Free and promotional offers subject to cancelation. All offers, prices, and policies on this site are subject to change without notice.

All content copyright KJA Consulting.

Content is licensed for use on one computer system for use only by paid members.